What should I do if my package is delayed or lost?
If your package is delayed or lost, please contact our customer support team for assistance. We will work with the carrier to resolve the issue.
Do you offer international shipping?
Currently, we do not offer international shipping. We only ship within the United States and its territories.
Which locations do you ship to in the United States?
We ship to all U.S. states, Puerto Rico, Guam, and the U.S. Virgin Islands.
Do you ship to U.S. military bases?
Yes, we ship to all U.S. military bases, including APO/FPO addresses.
When will you start shipping internationally?
We will pass along the information once we start shipping internationally again.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at: support@theshehut.com
Other inquiries? Let's chat.
Please email us at: theshehut@gmail.com